World Class Customer Support

Privacy Policy

Missingink values its customers and respects their privacy. We collect customer information in an effort to improve our customers’ shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. This policy describes the personal information we collect about you, why we collect it, how we use it.

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does Missingink collect?

We collect information, such as your name, email and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online.
How does Missingink use my information?

When you make a purchase from Missingink, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order.

When you submit your information with Missingink, you will be automatically signed up to receive email updates. If you participate in a contest or promotion you will have the opportunity to choose to receive emails from us regarding our products, services, contests and promotions.

If at any time you would like us to remove you from our email list just opt out by using the link provided at the bottom of any e-mail Missingink may send you.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you submit your information with us or if you purchase from us online we may also send you notices about our products, services, contests and promotions through postal mail.

If you have any specific questions please contact Missingink customer service by emailing us at

How does Missingink protect kids’ privacy?

Like you, we at Missingink are concerned about the safety of children when they use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to Missingink is under the age of 13, we will remove all personally identifiable information about that person from our files.

What are cookies? How does Missingink use cookies on its site?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. Through our use of cookies, we also track and maintain the identity of the web site you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

How do I know my order information is secure?

Protecting your order information is important to us. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), your connection is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

Some versions of browsers and some firewalls don’t permit communication through secure servers like the ones we use to process orders at Missingink. In that case, you’ll be unable to connect to the server, which means you won’t be able to mistakenly place an order through an unsecured connection.

What about links to other websites and services?

The Missingink website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.