World Class Customer Support

Fulfillment CSV Formatting

Format

You CSV file should be formatted with the appropriate headers (see below).

Each line (row) in your file should reference a single SKU for an order. So an order with five different items would be five lines with everything except the product_sku, product_qty, and product_name duplicated.

The following example outlines the minimum required fields for order submissions:

order id, ship_name, ship_address_1, ship_city, ship_state, ship_zipcode, ship_country, product_sku, product_qty, product_name
1111, Jon Hamm, 321 Broadway, New York, NY, 10001, US, bluehat, 1, Fancy Blue Hat
1111, Jon Hamm, 321 Broadway, New York, NY, 10001, US, greenjacketlarge, 2, Shiny Green Jacket (Large)
2222, Miley Cyrus, 321 Main Street, Hollywood, CA, 90068, US, greenjacketsmall 2, Shiny Green Jacket (Small)
2222, Taylor Swift, 454 Music Ave, Nashville, TN, 37212, US, yellowhat, 1, Fancy Yellow Hat
2222, Taylor Swift, 454 Music Ave, Nashville, TN, 37212, US purplesocks, 2, Purple Socks

Columns

  • The order of your columns (headers) is not important, they can be in any order you’d prefer, as long as required columns are present and have the expected data.
  • Feel free to leave out the non-required columns, if they’re not there, we won’t use them.
  • You can also add as many extra columns as you’d like, we won’t even bother them if they’re there.
Column Required Description
order id yes Numeric order ID *note the lack of underscore for this specific clumn name
ship_name yes Shipping label name
ship_attn no Shipping label attention
ship_email no Customer email addressNOTE: required if we are sending email tracking notifications
ship_phone no Customer phone
ship_address_1 yes Customer street address
*ship_address_2 * no Apt, Suite, etc.
ship_city yes Customer city
ship_state yes USPS format tate/province code
ship_zipcode yes USPS format zip / postal code
ship_country yes Two letter USPS format country designation
ship_method no Shipping method if preselected, see codes below Leave out or leave blank to select cheapest method available
product_sku yes Unique product SKU, see note below
product_qty yes number of this item to ship
product_name yes Human readable name of product

product_sku

Product SKUs should be unique alphanumerica codes 4-128 characters long. Each product option should be referenced by a different SKU. It doesn’t matter to us how you designate this, it could be all numbers, all letters, or a combination of both – as long as every product variant has a unique code.

It could make visual sense like this:

  • albumcd
  • albumvinyl
  • album8track

Or it could be all numbers:

  • 0001
  • 0002
  • 0003

It cound even be nonsense, like this:

  • toastisnicewithbutter
  • thisvinylrecordisround
  • dlskhgfldgodfgpdkv

Again, we don’t really care what it is as long as they each represent a specific unique product variant in your project.

Example:

You have a thsirt available in both blue and red, and in sizes S,M, and L. You’re SKUs should look something like this:

  • shirtbluesmall
  • shirtbluemedium
  • shirtbluelarge
  • shirtblacksmall
  • shirtblackmedium
  • shirtblacklarge

Shipping Methods

Shipping Methods Description
USPS
USPS-PRIORITY
USPS-INT
USPS-INT-PRIORI
UPS-GROUND-RES
UPS-2DAY-AIR
UPS-3DAY-AIR
UPS-STAND
UPS-WWE
FEDEX-GRD
FEDEX-EXS
FEDEX-HD
FEDEX-SPP
USPS